Frequently asked questions

How does cash on delivery work?

Place your order on the website or WhatsApp. Our team calls or messages you to confirm, and you pay the courier in cash when the parcel reaches your door. No card is needed.

How long does delivery take?

Most orders are delivered within 1–3 working days across all seven emirates.

How much is delivery?

Delivery is free on orders over AED 99. Smaller orders have a flat AED 10 delivery charge.

What if the size does not fit?

You can exchange within 7 days of delivery. Message us on WhatsApp and we collect the item free of charge and deliver the replacement.